At Easy Dream Tours (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services.
1. Information We Collect
When you use our website or services, we may collect the following information:
- Personal details: Name, email address, phone number, billing address, and booking information.
- Payment information: Provided securely through third-party payment processors.
- Technical information: IP address, browser type, device information, and website usage data.
We do not knowingly collect data from children under 13.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing bookings and payments.
- Sending confirmations, receipts, and customer support responses.
- Improving our services and website experience.
- Sending marketing communications only if you have opted in.
3. Third-Party Services
We may share limited personal data with trusted third parties to provide our services:
- Payment Processors: PayPal, Stripe, or other secure gateways.
- Analytics Tools: Google Analytics or similar tools for website performance.
- Marketing Tools: Email platforms for newsletters (with opt-in consent).
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookies through your browser settings.
5. Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt-out of marketing communications.
- Withdraw consent at any time.
To exercise your rights, please contact us at: easydreamtours@gmail.com.
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Easy Dream Tours
Via Vespasiano, 58, 00192 Roma RM
Phone: +39 334 380 6714
Email: easydreamtours@gmail.com